Frequently asked questions

Frequently asked questions

Here you will find answers to the most common questions when it comes to ordering a site-built solution from Stiligt.

The delivery time is normally 6-10 weeks.

To ensure the best possible quality, we currently carry out installations ourselves. However, we will soon be making it possible for customers to install their site constructions themselves.

Stiligt does not have its own construction craftsmen, but for work in and around Gothenburg we have a list of skilled craftsmen that we can recommend.

We want to offer affordable, completely unique and tailor-made solutions. That’s why we don’t use intermediaries, retailers or expensive showrooms. Instead, we work with 3D visualization where you can see how our solutions look in your home. However, we can accept booked meetings at our office in Gothenburg.

We carry out site visits throughout Europe. For a free quote, we ask our customers to first fill out a price request via the website, so that we can come back with an approximate price proposal. We can then make a home visit where we measure the rooms and go through material choices.

We are primarily active in Stockholm, Skåne and Västra Götaland counties. However, we are well placed to deliver to all of Europe given the factory’s location in Poland. For longer distances, we place higher demands on order value.

Our site-built solutions can have a variety of different designs and customizations – that’s what’s great about site-built! It also means that the price can vary greatly and is affected by, among other things, the choice of materials, size of the room, choice of cabinetry and any special solutions.

Payment of the down payment is made when placing the order no later than 6 weeks before delivery. The down payment is 50% of the carpentry (excluding installation and transport).

Our carpenters build, transport and install. This minimizes damage to the products and as a customer you can rest assured that we take responsibility all the way. Another advantage of building, transporting and installing ourselves is that it shortens the installation time.

According to the Consumer Sales Act, you have a 3-year warranty on doors and frames. Hinges and rails usually have a 10-20 year warranty, with some exceptions.

Since our products are specially ordered and unique for each customer, there is no right of withdrawal once the down payment has been paid.

We are happy to help with ordering appliances. We can supply more or less all brands on the market. If you prefer to order appliances yourself, you are responsible for ensuring that the appliances have the correct dimensions.

We are happy to help with ordering countertops. In the Gothenburg area, we primarily work with Kungälvs Natursten. In addition to a variety of natural stone types, we also have Dekton, Silestone and Technistone in our range.

Kitchen: about 4-7 days for frames.
Walk in closet: about 3-8 days.
A simple wardrobe: about 2 days.